FAQs


LOCAL PICK-UP, RETURNS & STORE CREDIT

We want to ensure you have a great experience with your Brand Squawk apparel. In the event you would like to exchange your purchase, please read on for our policy. 

Local pick-up is in Langley, BC Canada. You will have a local pickup option when you check out. If you would like to exchange or return a product please send an email to collette@brandsquawk.ca. We will then ask you to send the product back to us and we will ship the new exchanged product back to you at no charge, OR provide you with a store credit. If you would like to attend one of our pop-ups to do a return, please view our pop-up calendar for the nearest location to you. If you would like to return locally, return can be done in Langley.  If the product is defective in any way, we will cover the shipping charges both ways. We ask that all items be unworn and unwashed. 

BRAND REPRESENTATIVE

Are you interested in becoming a brand rep for us? Send us an email with your contact info, your social media handles and a brief paragraph as to why you think you would be a fantastic person to represent our brand in collette@brandsquawk.ca

OUR USA FRIENDS

Thank you for supporting our small business! Our prices are in Canadian dollars which is a wonderful bonus to you as your exchange rate is superb in comparison to our Canadian dollar. For example; our tees at $30 CAD will cost you approximately $23.00 US. Our sweatshirts are from $39-$59 CAD which will cost you approximately $29-$45 US. Your items will be shipped from Blaine, Washington. Please feel free to contact us through our 'contact' page with any questions at all. Thank you for shopping with us north of the border.

OVERSEAS SHIPPING

We love to ship our apparel brand anywhere in the world and we love to see our product worn by all of you! Please be advised that our costs to ship to Europe are higher than our regular shipping rates within Canada and the USA. However, we will of course ship anywhere in the world.

SHOULD I FOLLOW YOU ON SOCIAL MEDIA? 

Absolutely! Please do! We would love you to! Follow us @brandsquawk and tag us on your Brand Squawk apparel photos and you might just win your next purchase on us! #brandsquawk

PRODUCT CARE

Our apparel is perfectly hand screened on a variety of fabrics. We highly suggest you wash your Brand Squawk apparel inside out in cold water. Hang to dry and if you need to iron, please iron inside out and not directly over the screen.